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Q: Can you tell me more about online consultation?
A:Sure. Online consultation is a great way for the patient to consult the physician over the internet. In this method, the patient is not actually examined physically by the doctor. The patient fills out a form or questionnaire online and this is forwarded to the physician securely through our order mechanism. Of course, online consultations obviously cannot
replace the regular live consultation procedure, but they do provide the means by which patients can consult doctors about treatments which do not necessitate physical examining.
At our company, you will find great commitment to standards and government policies that regulate this kind of healthcare system. Themexican-pharmacy.com assures you that we forward your query only to legally licensed and certified healthcare professionals. We get well qualified and trained pharmacists to offer excellent pharmaceutical. Our stock of medicines is from certified wholesale pharmaceutical dealers. We also get medicines from the manufacturer directly. Thus, you can be assured of the same good quality that you get at your trusted neighborhood pharmacy.
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Q: After I place my order, what's next?
A: When you submit your order through our secure system, we dispatch your order to a certified healthcare professional or physician who will go through the details that you have provided and get back to you or decline your request politely.
After the approval of your order, you can get your prescription from the physician. We ensure that this prescription is sent intact to our pharmacy from where the specified medicines will be shipped to you.
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Q: Can you tell me about your privacy policy?
A: Your privacy and convenience is our responsibility. For more details on our present privacy policy, please refer to the list of terms & conditions displayed on the order webpage.
You can trust us to safely handle your credit card details because we employ a complex and efficient encryption mechanism to safeguard your credit card details while you submit the form. We assure you of the highest security and confidentiality. Our computers are thoroughly checked regularly to see that the system is completely safe.
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Q: What kind of medications do you supply?
A: Kindly go through the 'products' section on our site. This section contains the complete list of the medications that we sell. The medications that usually come under the controlled substances category are supposed to be administered only after the patient is physically examined for the treatment. This means that we cannot supply these over the internet. Klonopin, Clonazepam, Diazepam, Ativan, Lorazepam, Valium and some others come under this category.
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Q: Where is your healthcare physicians licensed?
A: Our healthcare professionals possess valid U.S license. We hire only the best legally certified professionals and get our supplies from pharmacies that are U.S licensed.
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Q: Do you ship to P.O boxes?
A: Sorry but we do not deliver supplies to P.O boxes.
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Q: When my order arrives, should I be at home?
A: Yes, we need adult signature for every order.
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Q: Can you ship supplies to my state?
A: Currently, we do not deliver medicines to every state, due to certain regulations. Kindly go through the order form to view the states we can deliver to.
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Q: How and when do you deliver orders?
A: We deliver orders through FedEx by the next day.
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Q: What are the terms under your cancellation policy?
A: If you wish to cancel an order, ensure you do so before it is forwarded to the physician or approved. If your order has been shipped or already approved, we can't cancel the order. For more information, Please go through our present cancellation policy in the section titled 'terms & conditions' in the order page.
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Q: Will you refund or exchange?
A: Sorry, but due to FDA regulations, we cannot exchange or refund the prescribed
medicines that are supplied to you. For more details, you could check our present
returns policy in the section on our order page titled 'terms & conditions.'
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Q: Do you provide international shipping?
A: At present we ship only within the United States. We do not provide international shipping.
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